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Refund Policy

Effective Date: [08th Aug 2025]
Company Name: [Evibes]

At Evibes, we value your trust in our event planning services and strive to ensure a smooth and enjoyable experience for every client. We understand that sometimes plans change, and cancellations may be necessary. This Refund Policy outlines the terms and conditions under which refunds may be issued for events booked through our platform.

1. Scope of the Policy

This policy applies to all events booked through [Your Company Name], including virtual, hybrid, and in-person events planned via our online platform. By booking with us, you agree to the terms outlined in this policy.

2. Eligibility for Refunds

Refunds are available only for events that are cancelled within the timeframes specified below. The refund amount depends on how far in advance the cancellation is made relative to the scheduled start time of the event

3. Exceptions to the Refund Policy

While we strive to be flexible, the following scenarios are not eligible for refunds:

  • Events cancelled less than 24 hours in advance.

  • No-shows or failure to attend the event.

  • Partial attendance of an event (no partial refunds will be issued).

  • Cancellations made after the event has started or completed.

  • Additional services (such as catering, décor, rentals) contracted through third parties unless explicitly stated.

4. Event Cancellations by Evibes
If your event is cancelled by Evibes due to unforeseen circumstances (e.g., technical issues, platform errors, staffing issues), you will be entitled to a 100% refund of all charges paid. Alternatively, you may choose to reschedule the event at no additional cost. \

6. How to Cancel an Event
To cancel an event and request a refund (if eligible):

  1. Log in to your account on our platform.

  2. Navigate to My Bookings.

  3. Select the event you wish to cancel and click Cancel Event.

  4. Confirm the cancellation. A timestamp will be recorded to determine refund eligibility.

  5. You will receive an email with a summary of the cancellation and refund status.

For cancellations requiring immediate assistance, please contact our support team (details below).

7. Rescheduling an Event
If you prefer to reschedule your event instead of cancelling, we may be able to accommodate your request based on availability and event type. Rescheduling requests must be made at least 24 hours before the scheduled event. No additional fees will be charged for the first reschedule.

8. Contact Us

  • If you have any questions or need assistance regarding your event cancellation or refund status, please feel free to reach out to our customer support team:

  • 📧 Email: support@evibes.in

  • 📞 Phone: +91 70758 49114

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